ISO 22301 Lead Implementation Course Outline

Module 1: Introduction to Business Continuity Management Systems

• Definition of a Business Continuity Management System (BCMS)
• Overview of Management Systems
• Explanation of the Business Continuity Management System
• BCM System Process Overview
• Fundamentals of Business Continuity Management (BCM)
• Benefits of a BCMS
• Lifecycle of Business Continuity Management
• Applicability and Objectives of the BCMS

Module 2: Scope of a BCMS

• General Overview

Module 3: Fundamental Principles and Concepts of Business Continuity

• Core Principles of Business Continuity
• Developing a Comprehensive Plan
• Executing Each Step of the Action Plan
• Evaluating and Checking Results
• Reviewing and Implementing Improvements
• Understanding Business Continuity

Module 4: Clauses 4 to 8 of ISO 22301

• Introduction to the Clauses of ISO 22301
• Clause 4 – Context of the Organization
• Clause 5 – Leadership Responsibilities
• Clause 6 – Planning Processes
• Clause 7 – Support Mechanisms
• Clause 8 – Operational Procedures

Module 5: Overview of ISO 22301 Standard

• Introduction to ISO 22301
• Overview of the 22301 Standard
• Progression of the 22301 Standard
• High-Level Methodology of ISO 22301
• Implementation Cycle Times

Module 6: Mandatory BCM Documents

• Clause 4.2.2
• Clause 4.3
• Clause 5.3
• Clause 6.2
• Clause 7.2
• Clause 7.4
• Clause 8.2.1
• Clause 8.2.2
• Clause 8.2.3
• Clause 8.4.1
• Clause 8.4.2
• Clause 8.4.3
• Clause 8.4.4
• Clause 8.4.5
• Clause 9.1.1
• Clause 9.3
• Clause 10.1

Module 7: Leadership

• Leadership and Commitment in BCM
• Establishing the Business Continuity Policy
• Communicating the Business Continuity Policy

Module 8: Management Roles and Responsibilities

• Overview of Management Roles
• Challenges to Success
• Support Mechanisms for Success

Module 9: Implementation Phases of the ISO 22301 Framework

• Gaining Management Support
• Identifying Requirements
• Defining Business Continuity Policy and Objectives
• Supporting Documents for the Management System
• Conducting Risk Assessment and Treatment
• Performing Business Impact Analysis
• Developing Business Continuity Strategies
• Creating a Business Continuity Plan
• Training and Awareness Initiatives
• Documentation Maintenance
• Exercising and Testing Procedures
• Conducting Post-Incident Reviews
• Communication with Stakeholders
• Measurement and Evaluation Processes
• Internal Auditing
• Implementing Corrective Actions
• Conducting Management Reviews

Module 10: Continual Improvement of a BCMS

• Focus on Continual Improvement
• Overview of the BCMS Control System
• Areas Targeted for Continuous Improvement

Module 11: Audit

• Introduction to Auditing

Module 12: Auditing Principles

• Core Principles of Auditing
• Overview of Internal Auditing
• Defining Scope
• PDCA Cycle in Auditing

Module 13: Auditing Roles

• Understanding Auditing Roles
• Organizational Context
• Management Responsibilities
• Planning, Support, and Operational Roles
• Performance Evaluation
• Improvement Strategies

Module 14: Roles and Responsibilities of the Auditor

• Overview of Internal Auditing
• Roles and Responsibilities of Auditors
• Typical Internal Audit Processes

Module 15: Skills of an Internal Auditor

• Goals of Internal Auditing
• Key Qualities of an Auditor
• Essential Auditing Skills

Module 16: Purpose of Internal Auditing

• Mission of ISO 22301
• Key Benefits of a BCMS

Module 17: Audit Procedures

• Overview of the BCMS Audit Process
• Key Elements of an Internal Audit
• Internal Audit Process Overview
• Required Documentation for Audits
• Supporting Procedural Documentation
• Necessary Records and Documentation

Module 18: Audit Triangle

• Understanding the Fraud Triangle
• Strategies for Addressing the Fraud Triangle

Module 19: Auditing Techniques

• Classifying Audit Findings
• On-Site Auditing Techniques
• Methods for Remote Auditing

Module 20: Work Document Approach

• Steps Toward Certification
• Overview of Certification Audits

Module 21: Business Continuity Control Best Practices

• General Overview
• BCM Policy Development
• Management Commitment
• Planning for Emergency Responses
• Challenges to Success
• Disaster Recovery Strategies

Module 22: Planning a Business Continuity Management System (BCMS)

• Strategies for Planning a BCMS
• Steps to Develop a BCMS

Module 23: Implementation of Business Continuity and Writing Procedures

• Effective Communication Strategies
• Scenario Development
• Scenario Delivery
• Implementing a BCMS

Module 24: Business Impact Analysis (BIA) and Risk Assessment

• Overview of Business Impact Analysis
• Risk Assessment Techniques
• Risk Assessment Methodologies and Implementation
• Strategies for Risk Treatment

Module 25: Incident Management and Emergency Management

• General Overview
• Strategies for Incident Management
• Overview of Emergency Management
• Key Elements of Crisis Management Response

Module 26: Operations Management of a BCMS

• Introduction to Operations Management in a BCMS

Module 27: Business Continuity Strategies and Solutions

• General Overview
• Identification of Strategies and Solutions
• Selection of Appropriate Strategies and Solutions
• Resource Requirements for Implementation
• Execution of Solutions

Module 28: Business Continuity Plans and Procedures

• General Overview
• Response Structure
• Warning and Communication Procedures
• Development of Business Continuity Plans
• Recovery Strategies
• Evaluation of Business Continuity Documentation and Capabilities

Module 29: Performance Evaluation, Monitoring, and Measurement of a BCMS

• Evaluating, Monitoring, and Measuring BCMS Performance
• Key Performance Indicators (KPIs)
• Identifying Organizational Indicators
• Critical Success Factors (CSFs)
• Writing Effective CSFs
• CSFs for Strategic Planning
• Performance Evaluation Techniques
• Case Study: Telefonica
• Simplifying Processes
• Taking Action

Module 30: Development of Metrics, Performance Indicators, and Dashboards

• Creating Metrics for Performance Evaluation
• Developing KPI Dashboards
• Steps to Create Effective KPI Dashboards

Module 31: Internal Audit and Management Review of a BCMS

• Overview of Internal Auditing
• Introduction to Management Review
• Purpose of Management Review
• Inputs for Management Review
• Outputs from Management Review

Module 32: Improvement and Implementation of a Continual Improvement Program

• Addressing Nonconformities and Corrective Actions
• Strategies for Continual Improvement
• Emphasizing Lifelong Learning
• Establishing a Positive Organizational Tone
• Planning for Improvement
• Seeking Second Opinions
• Keeping Up with Changes
• Key Takeaways

Module 33: Preparing for a BCMS Certification Audit

• Overview of BCMS Certification Audits
• Selecting a Certification Body
• Understanding Certification Audits
• Preparing for Surveillance Visits

Module 34: Development of a BCMS and Business Continuity Policies

• Steps for Developing a BCMS
• Formulating Business Continuity Policies 

1. 3 days interactive instructor-led training 

2. Training provided by highly qualified, certified, and accredited trainers from PECB

3. Certificate of ISO 22301 Lead Implementer course by PECB 

4. Certification