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VeriSM Foundation Certification


Authorised Governing Body and Mindbel


Online Instructor-led (2 day) English


Complete the training from Mindbel Training and clear your certification through us

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Benefits of VeriSM Foundation Certification training with Mindbel

Average Salary


per annum

Expected Job growth rate



Companies Hiring

Job Roles

  • Service Management Practitioners
  • IT Professionals
  • Business Managers
  • Service Providers
  • Process Owners
  • Process Managers
  • Project Managers
  • Students and Graduates
  • Anyone Interested in Service Management


  • The VeriSM Foundation course offered by Mindbel provides a comprehensive understanding of modern service management principles, ensuring participants are well-versed in the latest industry practices.
  • Participants gain insights into practical applications of VeriSM concepts, enabling them to bridge the gap between theory and real-world scenarios for effective service management.
  • Completion of the course results in an industry-recognized VeriSM Foundation certification, enhancing professional credentials and signaling proficiency in contemporary service management.
  • Mindbel's course is designed with flexibility in mind, accommodating various learning styles and allowing participants to study at their own pace, fostering a positive and effective learning experience.
  • The course is delivered by experienced instructors from Mindbel who bring a wealth of knowledge and expertise in service management, ensuring a high-quality learning experience.
  • Participants develop critical problem-solving skills essential for addressing challenges in service management, contributing to improved decision-making and organizational efficiency.
  • The VeriSM Foundation certification serves as a valuable asset.

VeriSM Foundation Certification Training FAQs

The VeriSM Foundation certification training is a course that introduces the principles and practices of VeriSM and prepares individuals to take the VeriSM Foundation certification exam.

The VeriSM Foundation training covers topics such as the role of service management in a digital environment, the VeriSM model and its components, and the principles and practices of service management as applied to digital services.  

The training is suitable for anyone who is involved in the management or delivery of digital services, including IT professionals, service managers, and business leaders.

The duration of the VeriSM Foundation training varies depending on the provider, but it typically takes around 2 days to complete.  

Both in-person and online training options are available.  

The cost of the VeriSM Foundation training varies depending on the provider.  

The certification exam fee is usually not included in the training cost, but some providers may offer a bundled package that includes both the training and the exam.

The exam is a multiple-choice format and is available in online.  

The exam typically consists of 40 questions.  

The passing score for the exam is 65%.  

VeriSM is important because it offers a holistic and adaptable framework for managing services in a modern, technology-driven business environment. 

The guiding principles of VeriSM include focusing on value, collaboration, using the right context, choice, and maintaining balance between stability and agility.  

VeriSM addresses the challenges of digital transformation by providing a flexible approach that integrates traditional and emerging management practices to meet business needs.  

VeriSM recognizes the importance of organizational culture in service management success and emphasizes the need to adapt practices to fit the culture.  

Becoming VeriSM Foundation certified demonstrates your understanding of a modern and adaptable service management approach, enhancing your ability to contribute effectively to service management initiatives.  



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