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VeriSM Foundation is a framework for managing and delivering services in a digital environment. The VeriSM Foundation certification training is a course that provides an introduction to the principles and practices of VeriSM, and prepares individuals to take the VeriSM Foundation certification exam in Colombia. The VeriSM Foundation training covers topics such as the role of service management in a digital environment, the VeriSM model and its components, and the principles and practices of service management as applied to digital services. Upon completion of the training, individuals should have a solid understanding of VeriSM and be able to apply its principles and practices to their organization's digital services in Colombia.

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VeriSM Foundation Certification

1: What is VeriSM?

• Definition of VeriSM

• VeriSM's history and evolution

• Key features of VeriSM

2: VeriSM Framework

• Overview of the VeriSM framework

• The four stages of the VeriSM model

• The management mesh

• Service management principles

3: VeriSM Certification Levels

• Overview of the VeriSM certification scheme

• VeriSM Foundation certification

• VeriSM Plus certification

4: VeriSM Foundation Certification

• Overview of the VeriSM Foundation certification

• Exam format and structure

• Study materials and resources

• Benefits of obtaining the certification

5: The Management Mesh

• Overview of the VeriSM management mesh

• The four categories of the management mesh

• The elements of each category

6: The VeriSM Model

• Overview of the VeriSM model

• The four stages of the VeriSM model

• The activities and inputs/outputs of each stage

• Integration with the management mesh

7: Service Management Principles

• Overview of the VeriSM service management principles

• Service culture

• Focus on value

• Progressive improvement

• Collaborative approach

8: VeriSM Best Practices

• Overview of VeriSM best practices

• Service management practices

• Service provider types

• Service provider interfaces

• Emerging technologies

9: VeriSM and Digital Transformation

• VeriSM's relevance in the era of digital transformation

• How VeriSM supports agile, DevOps, and other IT service management practices

• The role of VeriSM in promoting innovation and collaboration

10: VeriSM Adoption and Implementation

• Overview of VeriSM adoption and implementation

• Benefits of implementing VeriSM

• Common challenges and how to overcome them

• Tips for successful implementation

11: Conclusion

• Summary of key points

• Importance of VeriSM Foundation certification

Target Audience

  • Managers 
  • Service owners 
  • Service managers 
  • Executives accountable for service 
  • Delivery IT Professionals

IT Includes

1. 2 day interactive instructor-led training 

2. Training provided by highly qualified, certified, and accredited trainers 

3. VeriSM Foundation course accredited by Authorised Governing Body and Mindbel 

4. Certification

Exam Format

Number of questions: 40 

Exam Mode: Online/Web-based closed book 

Duration: 60 Minutes

Exam format: Multiple Choice, Multiple Answer, and True/False 

Passing Score: 26/40 question (65%)

ACCREDITED BY

Authorised Governing Body and Mindbel

DURATION

Online Instructor-led (2 day) English

EXAM

Complete the training from Mindbel Training and clear your certification through us

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Training Delivery Modes

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Interactive sessions by expert and accredited trainers in classroom

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Industry experienced trainers led online sessions

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VeriSM Foundation Certification

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Package price: $1,195.00

Service Integration and Management (SIAM) Foundation Certification

Online Instructor-led (2 day) English

Package price: $1,195.00

Benefits of VeriSM Foundation Certification training with Mindbel

Average Salary

$110K

per annum

Expected Job growth rate

25%

Companies Hiring

Job Roles

  • Service Management Practitioners
  • IT Professionals
  • Business Managers
  • Service Providers
  • Process Owners
  • Process Managers
  • Project Managers
  • Students and Graduates
  • Anyone Interested in Service Management

Benefits

  • The VeriSM Foundation course offered by Mindbel provides a comprehensive understanding of modern service management principles, ensuring participants are well-versed in the latest industry practices.
  • Participants gain insights into practical applications of VeriSM concepts, enabling them to bridge the gap between theory and real-world scenarios for effective service management.
  • Completion of the course results in an industry-recognized VeriSM Foundation certification, enhancing professional credentials and signaling proficiency in contemporary service management.
  • Mindbel's course is designed with flexibility in mind, accommodating various learning styles and allowing participants to study at their own pace, fostering a positive and effective learning experience.
  • The course is delivered by experienced instructors from Mindbel who bring a wealth of knowledge and expertise in service management, ensuring a high-quality learning experience.
  • Participants develop critical problem-solving skills essential for addressing challenges in service management, contributing to improved decision-making and organizational efficiency.
  • The VeriSM Foundation certification serves as a valuable asset.

VeriSM Foundation Certification Training FAQs

The VeriSM Foundation certification training is a course that introduces the principles and practices of VeriSM and prepares individuals to take the VeriSM Foundation certification exam in Colombia.

The VeriSM Foundation training covers topics such as the role of service management in a digital environment, the VeriSM model and its components, and the principles and practices of service management as applied to digital services in Colombia.

The training is suitable for anyone who is involved in the management or delivery of digital services, including IT professionals, service managers, and business leaders in Colombia.

The duration of the VeriSM Foundation training varies depending on the provider, but it typically takes around 2 days to complete in Colombia

Both in-person and online training options are available in Colombia 

The cost of the VeriSM Foundation training varies depending on the provider in Colombia.

The certification exam fee is usually not included in the training cost, but some providers may offer a bundled package that includes both the training and the exam in Colombia.

The exam is a multiple-choice format and is available in online in Colombia. 

.  

The exam typically consists of 40 questions in Colombia.

The passing score for the exam is 65% in Colombia.  

VeriSM is important because it offers a holistic and adaptable framework for managing services in a modern, technology-driven business environment in Colombia. 

The guiding principles of VeriSM include focusing on value, collaboration, using the right context, choice, and maintaining balance between stability and agility.  

VeriSM addresses the challenges of digital transformation by providing a flexible approach that integrates traditional and emerging management practices to meet business needs in Colombia.  

VeriSM recognizes the importance of organizational culture in service management success and emphasizes the need to adapt practices to fit the culture in Colombia .  

Becoming VeriSM Foundation certified demonstrates your understanding of a modern and adaptable service management approach, enhancing your ability to contribute effectively to service management initiatives in Colombia.

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