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VeriSM Foundation is a framework for managing and delivering services in a digital environment. The VeriSM Foundation certification training is a course that provides an introduction to the principles and practices of VeriSM, and prepares individuals to take the VeriSM Foundation certification exam in kota-belud in Fiji. The VeriSM Foundation training covers topics such as the role of service management in a digital environment, the VeriSM model and its components, and the principles and practices of service management as applied to digital services. Upon completion of the training, individuals should have a solid understanding of VeriSM and be able to apply its principles and practices to their organization's digital services in kota-belud in Fiji.
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1. The Service Organization
• Organizational Context
• Organizational Governance
• Digital Transformation
2. Service Culture
• Service Culture
3. People and Organizational Structure
• Organization Structure
• Service Management Challenges
4. The VeriSM ™ Model
• The VeriSM™ Model
• Adapting the VeriSM™ Model
5. Progressive Practices
• Progressive Practices
6. Innovative technologies
• Impact of technology
• Managers
• Service owners
• Service managers
• Executives accountable for service
• Delivery IT Professionals
1. 2 day interactive instructor-led training
2. Training provided by highly qualified, certified, and accredited trainers
3. VeriSM Foundation course accredited by Authorised Governing Body and Mindbel
4. Certification
• Number of questions: 40
• Exam Mode: Online/Web-based closed book
• Duration: 60 Minutes
• Exam format: Multiple Choice, Multiple Answer, and True/False
• Passing Score: 26/40 question (65%)
Interactive sessions by expert and accredited trainers in classroom
Industry experienced trainers led online sessions
Flexible delivery methods are available depending on your learning style.
You will learn from qualified, accredited, certified and highly experienced trainers in classroom
Average Salary
$110K
per annum
Expected Job growth rate
25%
Companies Hiring
Job Roles
Benefits
• The VeriSM Foundation course offered by Mindbel provides a comprehensive understanding of modern service management principles, ensuring participants are well-versed in the latest industry practices.
• Participants gain insights into practical applications of VeriSM concepts, enabling them to bridge the gap between theory and real-world scenarios for effective service management.
• Completion of the course results in an industry-recognized VeriSM Foundation certification, enhancing professional credentials and signaling proficiency in contemporary service management.
• Mindbel's course is designed with flexibility in mind, accommodating various learning styles and allowing participants to study at their own pace, fostering a positive and effective learning experience.
• The course is delivered by experienced instructors from Mindbel who bring a wealth of knowledge and expertise in service management, ensuring a high-quality learning experience.
• Participants develop critical problem-solving skills essential for addressing challenges in service management, contributing to improved decision-making and organizational efficiency.
• The VeriSM Foundation certification serves as a valuable asset.
What is the VeriSM Foundation certification training?
The VeriSM certification training is a course that introduces the principles and practices of VeriSM and prepares individuals to take the VeriSM Foundation certification exam in kota-belud in Fiji.
What topics does the VeriSM Foundation training cover in kota-belud in Fiji?
The VeriSM Foundation training covers topics such as the role of service management in a digital environment, the VeriSM model and its components, and the principles and practices of service management as applied to digital services in kota-belud in Fiji.
Who should take the VeriSM Foundation certification training in kota-belud in Fiji?
The training is suitable for anyone who is involved in the management or delivery of digital services, including IT professionals, service managers, and business leaders in kota-belud in Fiji.
How long is the VeriSM Foundation training?
The duration of the VeriSM Foundation training varies depending on the provider, but it typically takes around 2 days to complete in kota-belud in Fiji
Is the VeriSM Foundation training offered in-person or online?
Both in-person and online training options are available in kota-belud in Fiji
What is the cost of the VeriSM Foundation training?
The VeriSM Certification Cost varies depending on the provider in kota-belud in Fiji.
Is the VeriSM Foundation certification exam included in the training?
The certification exam fee is usually not included in the training cost, but some providers may offer a bundled package that includes both the training and the exam in kota-belud in Fiji.
What is the format of the VeriSM Foundation exam?
The exam is a multiple-choice format and is available in online in kota-belud in Fiji.
How many questions are on the VeriSM Foundation exam?
The exam typically consists of 40 questions in kota-belud in Fiji.
What is the passing score for the VeriSM Foundation exam?
The passing score for the exam is 65% in kota-belud in Fiji.
Why is VeriSM important?
VeriSM is important because it offers a holistic and adaptable framework for managing services in a modern, technology-driven business environment in kota-belud in Fiji.
What are the guiding principles of VeriSM?
The guiding principles of VeriSM include focusing on value, collaboration, using the right context, choice, and maintaining balance between stability and agility.
How does VeriSM address the challenges of digital transformation?
VeriSM addresses the challenges of digital transformation by providing a flexible approach that integrates traditional and emerging management practices to meet business needs in kota-belud in Fiji.
What is the relationship between VeriSM and organizational culture?
VeriSM recognizes the importance of organizational culture in service management success and emphasizes the need to adapt practices to fit the culture in kota-belud in Fiji.
What are the benefits of becoming VeriSM Foundation certified?
Becoming VeriSM Foundation certified demonstrates your understanding of a modern and adaptable service management approach, enhancing your ability to contribute effectively to service management initiatives in kota-belud in Fiji.
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