VeriSM Foundation is a framework for managing and delivering services in a digital environment. The VeriSM Foundation certification training is a course that provides an introduction to the principles and practices of VeriSM, and prepares individuals to take the VeriSM Foundation certification exam in Jersey. The VeriSM Foundation training covers topics such as the role of service management in a digital environment, the VeriSM model and its components, and the principles and practices of service management as applied to digital services. Upon completion of the training, individuals should have a solid understanding of VeriSM and be able to apply its principles and practices to their organization's digital services in Jersey.
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VeriSM Foundation Certification
1. The Service Organization
• Organizational Context
• Organizational Governance
• Digital Transformation
2. Service Culture
• Service Culture
3. People and Organizational Structure
• Organization Structure
• Service Management Challenges
4. The VeriSM ™ Model
• The VeriSM™ Model
• Adapting the VeriSM™ Model
5. Progressive Practices
• Progressive Practices
6. Innovative technologies
• Impact of technology
Target Audience
- Managers
- Service owners
- Service managers
- Executives accountable for service
- Delivery IT Professionals
IT Includes
1. 2 day interactive instructor-led training
2. Training provided by highly qualified, certified, and accredited trainers
3. VeriSM Foundation course accredited by Authorised Governing Body and Mindbel
4. Certification
Exam Format
Number of questions: 40
Exam Mode: Online/Web-based closed book
Duration: 60 Minutes
Exam format: Multiple Choice, Multiple Answer, and True/False
Passing Score: 26/40 question (65%)
Training Delivery Modes
Mindbel learning offers 4 learning modes to choose
Classroom Training
Interactive sessions by expert and accredited trainers in classroom
Online Training
Industry experienced trainers led online sessions
Corporate group training for corporates
Flexible delivery methods are available depending on your learning style.
Focused One to One training
You will learn from qualified, accredited, certified and highly experienced trainers in classroom
Related Courses
Benefits of VeriSM Foundation Certification training with Mindbel
Average Salary
$110K
per annum
Expected Job growth rate
25%
Companies Hiring
Job Roles
- Service Management Practitioners
- IT Professionals
- Business Managers
- Service Providers
- Process Owners
- Process Managers
- Project Managers
- Students and Graduates
- Anyone Interested in Service Management
Benefits
* The VeriSM Foundation course offered by Mindbel provides a comprehensive understanding of modern service management principles, ensuring participants are well-versed in the latest industry practices.
* Participants gain insights into practical applications of VeriSM concepts, enabling them to bridge the gap between theory and real-world scenarios for effective service management.
* Completion of the course results in an industry-recognized VeriSM Foundation certification, enhancing professional credentials and signaling proficiency in contemporary service management.
* Mindbel's course is designed with flexibility in mind, accommodating various learning styles and allowing participants to study at their own pace, fostering a positive and effective learning experience.
* The course is delivered by experienced instructors from Mindbel who bring a wealth of knowledge and expertise in service management, ensuring a high-quality learning experience.
* Participants develop critical problem-solving skills essential for addressing challenges in service management, contributing to improved decision-making and organizational efficiency.
* The VeriSM Foundation certification serves as a valuable asset.
VeriSM Foundation Certification Training FAQs
What is the VeriSM Foundation certification training?
The VeriSM Foundation certification training is a course that introduces the principles and practices of VeriSM and prepares individuals to take the VeriSM Foundation certification exam in Jersey.
What topics does the VeriSM Foundation training cover?
The VeriSM Foundation training covers topics such as the role of service management in a digital environment, the VeriSM model and its components, and the principles and practices of service management as applied to digital services in Jersey.
Who should take the VeriSM Foundation certification training?
The training is suitable for anyone who is involved in the management or delivery of digital services, including IT professionals, service managers, and business leaders in Jersey.
How long is the VeriSM Foundation training?
The duration of the VeriSM Foundation training varies depending on the provider, but it typically takes around 2 days to complete in Jersey
Is the VeriSM Foundation training offered in-person or online?
Both in-person and online training options are available in Jersey
What is the cost of the VeriSM Foundation training?
The cost of the VeriSM Foundation training varies depending on the provider in Jersey.
Is the VeriSM Foundation certification exam included in the training?
The certification exam fee is usually not included in the training cost, but some providers may offer a bundled package that includes both the training and the exam in Jersey.
What is the format of the VeriSM Foundation exam?
The exam is a multiple-choice format and is available in online in Jersey.
How many questions are on the VeriSM Foundation exam?
The exam typically consists of 40 questions in Jersey.
What is the passing score for the VeriSM Foundation exam?
The passing score for the exam is 65% in Jersey.
Why is VeriSM important?
VeriSM is important because it offers a holistic and adaptable framework for managing services in a modern, technology-driven business environment in Jersey.
What are the guiding principles of VeriSM?
The guiding principles of VeriSM include focusing on value, collaboration, using the right context, choice, and maintaining balance between stability and agility.
How does VeriSM address the challenges of digital transformation?
VeriSM addresses the challenges of digital transformation by providing a flexible approach that integrates traditional and emerging management practices to meet business needs in Jersey.
What is the relationship between VeriSM and organizational culture?
VeriSM recognizes the importance of organizational culture in service management success and emphasizes the need to adapt practices to fit the culture in Jersey.
What are the benefits of becoming VeriSM Foundation certified?
Becoming VeriSM Foundation certified demonstrates your understanding of a modern and adaptable service management approach, enhancing your ability to contribute effectively to service management initiatives in Jersey.
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