This two-day VeriSM™ Foundation certification course offers delegates a thorough understanding of the fundamental principles of VeriSM™. As a Service Management approach, VeriSM™ emphasizes delivering value and achieving business objectives. Throughout this training, delegates will engage with various modules aimed at illustrating how their organization can benefit from adopting VeriSM™. The course will begin with a comprehensive introduction to VeriSM™, helping participants understand its significance and relevance. Given that VeriSM™ is a Service Management methodology, the course will also delve into the importance of Service Management, focusing on the concepts of providers, products, services, and service provision. Next, the VeriSM™ approach will be explored in detail. Delegates will learn about the roles of personnel across all departments within an organization when implementing VeriSM™. Additionally, the Management Mesh—a crucial component of VeriSM™—will be analyzed and discussed. The course will also address the significance of Digital Transformation, equipping delegates with insights into the rapidly evolving technological landscape and its implications. The VeriSM™ Foundation certification will wrap up with a summary of the topics covered and a brief overview of how to implement VeriSM™ within a business.

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VeriSM Foundation Certification

VeriSM™ Foundation Course Outline

This VeriSM™ Foundation training will cover the following modules:

Module 1: Introduction to VeriSM™

  • What is VeriSM™?
  • The Necessity of VeriSM™
  • Benefits of VeriSM™
  • Overview of the VeriSM™ Framework
  • Who Can Benefit from VeriSM™?
  • Training and Certification Opportunities

Module 2: Understanding Service Management

  • Definition of Service Management
  • Distinction Between Products and Services
  • Analyzing Customer Demand
  • Service Provisioning
  • Creating Value
  • Service Management in the Digital Age

Module 3: The VeriSM™ Approach

  • Value-Driven Principles
  • Evolving Methodologies
  • Responsiveness in Service Management
  • Integration Across Services
  • The VeriSM™ Methodology
  • Implementing VeriSM™ Organization-Wide
  • Overview of the VeriSM™ Model
  • Key Principles and Adoption of VeriSM™
  • Kotter’s Organizational Change Model
  • Understanding Shadow Behavior and Team Dynamics
  • Insights on SIAM, DevOps, and Agile Practices

Module 4: Management Mesh

  • Definition of the Management Mesh
  • Resources Management
  • Environmental Considerations
  • Materializing Technologies
  • Management Techniques and Strategies

Module 5: Digital Transformation

  • Understanding Digital Transformation
  • Effects of Digital Transformation on Organizations
  • Strategies for Adapting to Digital Transformation

Module 6: Conclusion

  • Final Thoughts
  • Implementing VeriSM™ in Your Organization
  • The Relationship Between VeriSM™ and Service Management 

Empower Your Career with Mindbel's VeriSM Foundation Certification Course!

Target Audience

• Managers 

• Service owners 

• Service managers 

• Executives accountable for service 

• Delivery IT Professionals

IT Includes

1. 2 day interactive instructor-led training 

2. Training provided by highly qualified, certified, and accredited trainers 

3. VeriSM Foundation course accredited by Authorised Governing Body and Mindbel 

4. Certification

Exam Format

• Number of questions: 40 

• Exam Mode: Online/Web-based closed book 

• Duration: 60 Minutes

• Exam format: Multiple Choice, Multiple Answer, and True/False 

• Passing Score: 26/40 question (65%)

ACCREDITED BY

Authorised Governing Body and Mindbel

DURATION

Online Instructor-led (2 day) English

EXAM

Complete the training from Mindbel Training and clear your certification through us

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Related Courses

Information Technology Infrastructure Library (ITIL® 4) Foundation Certification

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Package price: $1,995.00

VeriSM Foundation Certification

Online Instructor-led (2 day) English

Package price: $2,495.00

Service Integration and Management (SIAM) Foundation Certification

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Package price: $2,495.00

Benefits of VeriSM Foundation Certification training with Mindbel

Average Salary

$110K

per annum

Expected Job growth rate

25%

Companies Hiring

Job Roles

  • Service Management Practitioners
  • IT Professionals
  • Business Managers
  • Service Providers
  • Process Owners
  • Process Managers
  • Project Managers
  • Students and Graduates
  • Anyone Interested in Service Management

Benefits

  • Comprehensive Understanding: The VeriSM Foundation course offered by Mindbel equips participants with a thorough understanding of modern service management principles, ensuring they are familiar with the latest industry practices.
  • Practical Insights: Participants will explore practical applications of VeriSM concepts, enabling them to effectively connect theory with real-world scenarios in service management.
  • Industry-Recognized Certification: Upon completing the course, participants earn an industry-recognized VeriSM Foundation certification, which enhances their professional credentials and demonstrates their proficiency in contemporary service management.
  • Flexible Learning: Mindbel's course is designed to accommodate various learning styles, allowing participants to study at their own pace, thereby fostering a positive and effective learning experience.
  • Expert Instruction: The course is taught by experienced instructors from Mindbel, who bring extensive knowledge and expertise in service management, ensuring a high-quality educational experience.
  • Skill Development: Participants will cultivate critical problem-solving skills essential for tackling challenges in service management, leading to improved decision-making and organizational efficiency.
  • Valuable Certification: The VeriSM Foundation certification is a significant asset for participants, enhancing their career opportunities in the field. 

Empower Your Career with Mindbel's VeriSM Foundation Certification Course!

VeriSM Foundation Certification Training FAQs

The VeriSM certification training is a course that introduces the principles and practices of VeriSM and prepares individuals to take the VeriSM Foundation certification exam in Lebanon.

The VeriSM Foundation training covers topics such as the role of service management in a digital environment, the VeriSM model and its components, and the principles and practices of service management as applied to digital services in Lebanon.

The training is suitable for anyone who is involved in the management or delivery of digital services, including IT professionals, service managers, and business leaders in Lebanon.

The duration of the VeriSM Foundation training varies depending on the provider, but it typically takes around 2 days to complete in Lebanon

Both in-person and online training options are available in Lebanon 

The VeriSM Certification Cost varies depending on the provider in Lebanon.

The certification exam fee is usually not included in the training cost, but some providers may offer a bundled package that includes both the training and the exam in Lebanon.

The exam is a multiple-choice format and is available in online in Lebanon. 

The exam typically consists of 40 questions in Lebanon.

The passing score for the exam is 65% in Lebanon. 

VeriSM is important because it offers a holistic and adaptable framework for managing services in a modern, technology-driven business environment in Lebanon. 

The guiding principles of VeriSM include focusing on value, collaboration, using the right context, choice, and maintaining balance between stability and agility.  

VeriSM addresses the challenges of digital transformation by providing a flexible approach that integrates traditional and emerging management practices to meet business needs in Lebanon.  

VeriSM recognizes the importance of organizational culture in service management success and emphasizes the need to adapt practices to fit the culture in Lebanon.  

Becoming VeriSM Foundation certified demonstrates your understanding of a modern and adaptable service management approach, enhancing your ability to contribute effectively to service management initiatives in Lebanon.

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