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International Organization for Standardization (ISO) 20000 Lead Auditor

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Online Instructor-led (5 days) English

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Benefits of International Organization for Standardization (ISO) 20000 Lead Auditor training with Mindbel

Average Salary

$105K

per annum

Expected Job growth rate

20%

(2016-2026)

Companies Hiring

Job Roles

  • Experienced Auditors
  • Quality Managers
  • Senior IT Professionals
  • Consultants
  • Compliance Officers
  • Project Managers
  • Process Improvement Experts
  • IT Service Providers
  • Those Seeking Certification

Benefits

  • Access to comprehensive and expert-led training modules facilitated by seasoned professionals in ISO standards and auditing practices.
  • Enhance your credibility and professional reputation with a globally recognized certification in IT service management auditing.
  • Gain a profound understanding of ISO 20000 requirements, frameworks, and best practices for auditing IT service management systems.
  • Engage in practical, scenario-based learning, enabling you to apply theoretical knowledge to real-world auditing scenarios.
  • Open doors to new career opportunities and roles related to IT service management auditing and compliance.
  • Develop advanced auditing skills necessary to evaluate IT service management systems effectively and identify areas for improvement.
  • Stay ahead in the industry by acquiring the latest insights into IT service management standards and practices.
  • Connect with peers and experts in the field, fostering valuable professional relationships and opportunities.
  • Enable organizations to align with ISO 20000 standards, contributing to improved IT service delivery and customer satisfaction.

International Organization for Standardization (ISO) 20000 Lead Auditor Training FAQs

The ISO 20000 Lead Auditor Course is a training program that teaches individuals

how to perform an audit of an IT Service Management System (ITSMS) in accordance

with the ISO 20000 standard.

The ISO 20000 Lead Auditor course is designed for IT professionals, auditors, and others who are responsible for conducting audits of ITSMS and want to gain a deeper understanding of the standard and the audit
process.  

The ISO 20000 Lead Auditor typically takes five days to complete.  

The ISO 20000 Lead Auditor course is usually delivered through a combination of lecture, discussion, practical exercises, and mock audits.  

The course covers the following topics: • Introduction to the ISO 20000 standard

and IT Service Management Systems • The principles and practices of auditing •

Planning, conducting, reporting, and following up on an ITSMS audit • Auditing

techniques and skills • Effective communication and teamwork in the audit

process

Yes, upon successful completion of the course, participants will receive a certificate of completion from the training provider. 

   

The cost of the ISO 20000 Lead Auditor course varies depending on the training provider and location.  

Participants are typically required to have a basic understanding of IT service management and the ISO 20000 standard, as well as relevant audit experience.  

The ISO 20000 Lead Auditor Course is focused on teaching individuals how to conduct an audit of an ITSMS in accordance with the ISO 20000 standard, while the ISO 20000 Foundation Course introduces the standard and its requirements for IT service management.

Yes, Mindbel provides offer customized courses to meet the specific needs and requirements of an organization.  

Yes, Mindbel provides online versions of the course to accommodate remote learning.  

Being a certified lead auditor allows you to conduct independent audits of IT service management systems, contribute to organizational improvement, and enhance your career prospects.  

Organizations benefit from having internal or external auditors who are skilled in ISO 20000 auditing, as this helps them ensure the effectiveness of their IT service management practices.  

The lead auditor is responsible for planning and leading the audit, managing the audit team, conducting audit activities, analyzing findings, and preparing the audit report.  

No, ISO 20000 can be implemented by any organization that wants to improve its IT service management processes, whether they are IT-focused or not.  

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